Branch locations are in Cincinnati, Ohio area.  

NHCU24 Audio Response | PC Banking | Direct Deposit | Debit Cards

NHCU24 Audio Response

Time. It's a diminishing commodity in today's society. Those who manage it best tend to be the most productive among us...and the happiest, too.

Now, you can manage your own time even more profitably, by taking less time to accomplish routine financial transactions at your Credit Union. Thanks to NHCU24, you now have a technologically advanced means of accessing your Credit Union accounts 24-hours a day, seven days a week - no matter where you work or live !

A State-Of-The-Art-System

NHCU24 makes use of the latest technology to convert any touch-tone phone into your private branch office. With NHCU24, you can conduct any number of transactions on your personal Credit Union accounts, all from the comfort of your home or office.

  • Apply for loans
  • Check account balances
  • Transfer money between accounts
  • Compare interest rates for savings accounts
  • Find out when checks clear your account
  • Find out interest rates on loan accounts
  • Ask for check withdrawals to be mailed home
  • Many more transactions available

NHCU24 Is Safe, Easy, And Convenient

When you use NHCU24, you'll do so with the peace of mind that the system is safe, easy, and convenient to use. Safe because access is controlled by a secret identification code that you choose for yourself, and can change when you feel necessary. Easy, since you can use NHCU24 from any touch-tone phone. And convenient, because the system is available to you 24-hours a day, seven days a week. Best of all, NHCU24 is FREE!

Getting Started With NHCU24

Use these simple instructions to get started using the NHCU24 system. The last four digits of your social security number will act as your initial secret code. You'll then need to select a new code after you've been accepted into the system. Here's all it takes:

  1. Dial (800) 243-8120 (Toll-Free)
  2. NHCU24 Responds: "Hello, you've reached the New Horizons Credit Union Information Service. Press 1 to access your accounts. Press 2to apply for a loan, Press 3 for our interest rates. Press 5 for our business hours and locations.
  3. Press 1 to use NHCU24 to check the balance on your Checking or Savings accounts.
  4. NHCU24 Responds: "Please enter account number, followed by the pound (#) key."
  5. After entering your account number, NHCU24 responds: "Please enter your PIN (Personal Identification Number/Access Code).
  6. Your starter PIN code number is the last 4-digits of your Social SecurityNumber. Enter those.
  7. NHCU24 Responds: "Your PIN number has expired. Please enter your new PIN number. (This is where you can choose your own 4-digit access code (PIN). After making your selection, write the code down, but keep it confidential. This code is your personal access code from now on. You may keep the last four digits of your SS# if you choose.)
  8. After choosing a new PIN, the system will guide you through the commands necessary to conduct a variety of transactions on your accounts. (A list of NHCU24 commands is printed below.)

Click here to access our PC Banking Feature !

PC Banking has been developed for the convenience of the members of New Horizons Credit Union, Inc. Use of this access method is limited to members who have applied and have been approved for this service. Any unauthorized access, whether actual or attempted, may result in criminal and/or civil prosecution. The Credit Union reserves the right to monitor and record any and all activities performed or attempted on this system. Information obtained by review or monitoring may be subject to review by law enforcement organizations in conjunction with the investigation of possible criminal activity. If you have not applied and been approved or if you do not consentto monitoring of activity, please exit the system now.

ATM Network

New Horizons ATM Cards are accepted at these networks: MoneyPass, PULSE™, and PLUS® .

MoneyPass is our preferred network and may be found at many financial institutions throughout Indiana, Kentucky, Michigan and Ohio. If you are traveling you will also find MoneyPass on ATM's located at Publix Supermarkets. And they do not surcharge.

PULSE™ is a regional ATM Network. You can find PULSE™ on ATM's at financial institutions that belong to other networks such as STAR & NYCE.

NHCU does not charge you for each transaction done at an ATM displaying the MoneyPass  or PULSE™ logo; however, a monthly charge does apply that may be waived if you meet our average balance requirement.

Our national network is PLUS®. It may be found on ATM's across the US and internationally. You may only make withdrawals and inquiries at PLUS® machines. NHCU does assess a per transaction fee for withdrawals and inquiries that use the PLUS® network.

See our "Deposit Account Fee Schedule" for charges relating to these cards.

MasterMoney® Debit Card

Click here for online access

You May Never Write A Check Again!

Imagine a world where you pay for things without using cash. Or writing a check. Or paying credit card interest charges. Next, picture a world where you don't go through a lengthy check-approval process, or get asked to produce photo IDs and a birth certificate to have your payment accepted. 

This world is here now...with MasterMoney from your Credit Union!

MasterMoney Replaces Paper Checks

MasterMoney from New Horizons Credit Union is a revolutionary new way to pay for the goods and services you buy without using cash or writing a check. Instead, present your Master-Money card for payment,and the amount of your purchase will automatically be deducted from your New Horizons Checking Account. With MasterMoney, you won't be delayed by check approvals, you won't pay credit card finance charges, and you don't need to carry a lot of cash.

Perfect No Matter Where You Live

You'll find literally millions of stores, restaurants, supermarkets...even catalog companies, around the world that accept MasterMoney. That means no acceptance problems for out-of-state checks, and your transactions will appear on your monthly Credit Union statement for easy record-keeping. No matter where you live, work, or travel. MasterMoney is the safe, fast, and easy way to pay as you go!

MasterMoney As An ATM Card

MasterMoney from NHCU is so versatile that it can be used at thousands of ATMs across the country to withdraw cash, transfer money between accounts, make balance inquiries, and more. Just like your ATM card from NHCU, your MasterMoney card works in any machine bearing the MoneyPass, PULSE™ or PLUS® logos.

The All-In-One Card

There you have it...the latest in Credit Union convenience is here now. Whether you use it instead of writing checks, or to get cash from an ATM, MasterMoney will revolutionize the way you use your Credit Union Checking Account.

Direct Deposit

Don't stand in line to cash that paycheck, or stay at home waiting for the post office to bring your social security check.

NHCU is a member of the automated clearinghouse. You can have that pay, or social security check, sent to your account at the credit union electronically and the funds will be available to you on the day they are due when we open our doors.

It's very simple to do! Give your employer, or the Social Security Administration, our routing number (242077338) and your account number at the credit union. Tell them if you want it deposited to your checking or savings account. If your employer offers direct deposit, we can accept it. This is also a great way to pay your loans at the credit union.

Your employer doesn't offer direct deposit? That's ok. We can transfer funds from your checking at any financial institution.

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